I have recently changed my car leasing company to ComfortDelGro. Ms. Marie Lin and her technical team like for example Mr. Iskandar are offering a superb service to ensure that customer's expectations are met at any time. In fact the whole set up of the company from delivering the car till maintaining and servicing the vehicle is very professional and strong. There is a hotline which can be called around the clock and the sales and service person is also very helpful and service-oriented whenever you need some assistance. I always feel they are only one phone call away to settle an issue. I would definitely choose ComfortDelGro again.
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We value our customers’ feedback. Find out what some of our customers in Singapore are saying about our car rental & leasing services.
I've just had my car serviced and it has been handed back in a fantastic condition. Please thank Danny and all his team mates for a wonderful job. ComfortDelGro have provided me with excellent service and I thank you all.
We've been with ComfortDelGro Rent-A-Car for nearly 10 years now! We're currently renting a Honda Vezel from them. The car is very economical with petrol, compact and has a great drive. It's also very easy to upkeep and keep clean. ComfortDelGro Rent-A-Car offers great service; their team is very professional and they communicate well with customers. Our car is always kept well-maintained by the company, from replacing its window washers to other bigger maintenance projects. Having a rental car is fantastic!
Thank you and your team for confirming we have the right partner in ComfortDelGro Rent-A-Car for our car rental needs. Your team is indeed a team of well-trained and dedicated staff providing fast, efficient and professional services.
Am extremely satisfied with the condition of the rented car. To be honest, it is almost as good as brand new. I would also like to commend Vincent for his excellent customer service and for being polite, cheerful and positive at all times.
I am pleased with the services provided by your Mobile Car Doctor, Iskandar. I received a helpful service on one December night from him. Iskandar came swiftly from Woodlands area to the south end of the island. His amazing skillful service had gotten the problem solved and allows me to have peaceful night.
I would like to compliment ComfortDelGro Rent-A-Car on the excellent service I received yesterday. My car had to go in for service and the entire process was completely hassle free. The car was returned on-time and completely detailed inside and out. Very nice work!
The reason I have chosen to remain with ComfortDelGro Rent-A-Car is due to the outstanding service I have received over the past six years of dealing with your company. Every time I needed servicing or support, your team has worked around my schedule to provide fast and friendly service. It has made a real difference to have a no-hassle car lease. Please pass on my thanks to them.
I am obliged to express our amazing experience when we were served by Angeline, on numerous occasions. She approached me with prompt and efficient response each time I have doubt. Her attitude has always been very sincere and seems to understand our company culture well. When one of my directors met with a traffic accident, Angeline was on high alert and given her full attention to the matter. She contacted all concerned parties to assist my director at the accident scene and let him feel that he is not alone, as a foreigner in Singapore. Recently, the other director had some minor tyre issue which we required support from the maintenance team. I contacted Mr Alex who attended to the issue within an hour. The issue was solved promptly.
This is the first time I'm engaging ComfortDelGro Rent-A-Car services and I'm impressed by Shirline's service attitude. She patiently and professionally answered all my questions and guided me through the rental procedures. She is pro-active, polite and professional. As the collection point was a common carpark, she triple checked with me on the location to ensure the correct delivery place. The sound system controller on the steering wheel was not working, it was nothing major but she still call to inform me about it. She actively kept me updated and provided me with various options. After collection, I noticed the car's road tax was expiring and emailed her. She assisted in forwarding the email to the respective department. When returning the car, she went the extra mile to help me change the person-of-contact information as I was unavailable at the last minute. After that, she assisted in checking the status of deposit refund which I believe is not within her job scope. With such services, I would definitely return and engage your service again.